top of page

AI Can Handle Your Technical Knowledge—But What About Your EQ as a Leader?

Writer's picture: Mark ReidMark Reid

Artificial intelligence (AI) is revolutionising various aspects of the workplace in our fast-changing world, automating tasks and carrying out complex technical functions.


A McKinsey report suggests that AI could automate as much as 45% of work activities, leading to significant transformations in industries and business operations.


Despite its ability to enhance efficiency, analyse data, and manage technical challenges, AI falls short in replicating human qualities such as emotional intelligence (EQ), empathy, and interpersonal skills, which are essential characteristics of effective human leadership.


Robot showing "rock on" gesture
The need for "soft skills" is more difficult for AI to replace in leadership

In the realm of leadership, Daniel Goleman, a trailblazer in emotional intelligence (EQ), underscores the vital importance of EQ. He asserts that in professions requiring high IQ, qualities such as discipline, determination, and empathy distinguish exceptional individuals. Goleman further highlights that emotional intelligence, surpassing other factors like IQ or knowledge, plays a significant role, contributing to as much as 85% of success in leadership positions.


This insight from Goleman highlights the growing importance of EQ in leadership, especially as technical skills become more automated by AI.


Being a leader, particularly in a world that is progressively controlled by AI, your skill in handling individuals, emotions, and change will be your most valuable asset. The crucial question now is: in a world where machines can handle numerous tasks for you, what distinguishes you? The solution lies in enhancing your soft skills, dedicating yourself to self-improvement, and mastering the human aspect of leadership.


The Importance of Emotional Intelligence (EQ)


Leaders with high emotional intelligence are better equipped to navigate the complex human dynamics of the workplace. They can manage stress, communicate effectively, and inspire teams to achieve their best. In a Harvard Business Review study, 90% of top performers were found to have high EQ, while just 20% of bottom performers had similar skills. This shows that emotional intelligence isn't just a "nice-to-have"—it is a core competency for any successful leader.


Although AI can quickly process and interpret large volumes of data, it does not possess the subtlety of human interaction, the capacity to perceive emotional changes within a team, or the capability to foster creativity. As AI takes care of the technical aspects, leaders should concentrate on developing their emotional and social abilities. According to the World Economic Forum, emotional intelligence is considered one of the top 10 skills essential for the future workplace.


Why Soft Skills Are Your Competitive Advantage


As machines grow more advanced in today's world, soft skills serve as your most effective protection and unique quality.


Think about abilities like:

Active listening

Empathy

Conflict Resolution

Adaptability


These characteristics are much more difficult than machines to imitate, even the Optimus humanoid robot launched by Elon Musk's at the time of writing (who knows about future gen...?),


Yet beyond repetitive daily tasks these skills out lined above play a crucial role in nurturing a motivated, united team. Leaders who demonstrate proficiency in these aspects can easily adapt to change, establish solid connections, and cultivate a collaborative and trustworthy environment.


A study by LinkedIn found that 92% of hiring professionals believe soft skills are equally, if not more important, than hard skills. So, as AI continues to take over more technical roles, leaders who can excel in communication, emotional regulation, and interpersonal skills will be the ones that truly stand out.


Moreover, the impact of soft skills extends beyond team management. Research by the Carnegie Institute of Technology showed that 85% of financial success comes from skills in human engineering, which includes your personality and ability to communicate, negotiate, and lead, while only 15% comes from technical knowledge. The future of leadership will not be defined by your knowledge of complex systems but by how well you can inspire, manage, and lead the humans behind those systems.


The Role of Coaching in Developing EQ


For leaders looking to stay ahead, developing emotional intelligence isn't something you can master overnight. It requires continuous self-development, self-awareness, and practice. This is where executive coaching, particularly from a coach specialising in the power of the mind, comes into play. A coach with expertise in mindset and emotional mastery can help leaders tap into their subconscious beliefs and habits, breaking down barriers that may hinder emotional growth.


Executive coaching tailored towards emotional intelligence can help leaders:


1. Develop greater self-awareness and empathy.

2. Improve communication and conflict resolution skills.

3. Build resilience and adaptability.

4. Foster creativity and innovation within teams.

5. Navigate change and uncertainty with confidence.


In a study by the International Coach Federation (ICF), 80% of individuals who received coaching reported improved self-confidence, and over 70% saw improvements in work performance, relationships, and communication skills. As leaders face increasing pressure to perform in a tech-driven world, the support of a skilled coach is crucial in navigating these demands.


Preparing for the New Leadership Paradigm


As AI becomes more integrated into business operations, the role of leaders is shifting. Leaders of the future will need to focus less on technical expertise and more on emotional intelligence, adaptability, and people management. In fact, a 2020 report by Deloitte found that soft skills will account for two-thirds of all jobs by 2030, highlighting the critical need for leaders to prioritise EQ development now.


A leader with high emotional intelligence is not only more effective at managing teams but also more capable of driving long-term business success. MTR Performance Coaching offers 1-to-1 remote sessions for executives, business owners and driven professionals focusing on soft skills. Whether it's navigating the complexities of a hybrid work environment, managing diverse teams, or handling crisis situations, EQ is the critical skill set that will empower leaders to thrive in the face of uncertainty.


Final Thoughts: The Future Belongs to Emotionally Intelligent Leaders


AI can do much of the technical heavy lifting for you, but it will never replace the emotional and human aspects of leadership. To stay competitive and relevant, future leaders need to invest in their emotional development, embrace self-awareness, and hone their soft skills.


In an AI-dominated world, your ability to connect with others, inspire them, and lead with emotional intelligence will become your most valuable asset. Partnering with a future thinking coach specialising in the power of the mind can help unlock these skills, giving you the edge to lead in a rapidly changing landscape. The leaders who thrive in this new era will be those who understand that while AI can handle the data, it takes human intelligence to lead with heart.


----

Enjoyed this post...AI Can Handle Your Technical Knowledge—But What About Your EQ as a Leader?


Please follow for more, visit www.mtrcoaching.com

Author: Mark Tanchoco Reid, Founder of MTR Performance Coaching


--

References:


  1. Goleman, D. (1998). Working with Emotional Intelligence. New York: Bantam Books.

  2. McKinsey & Company. (2017). Jobs Lost, Jobs Gained: Workforce Transitions in a Time of Automation.

  3. Harvard Business Review. (2015). The Best Leaders Have High Emotional Intelligence.

  4. World Economic Forum. (2020). Future of Jobs Report.

  5. LinkedIn. (2019). Global Talent Trends Report. The 4 ideas changing the way we work. Retrieved from https://business.linkedin.com/talent-solutions/blog/trends-and-research/2019/global-talent-trends

  6. Carnegie Institute of Technology. (2020). Research on Financial Success and Human Engineering.

  7. Optimus, Press release: https://electrek.co/2023/12/12/tesla-unveils-optimus-gen-2-next-generation-humanoid-robot/

  8. International Coach Federation. (2016). Executive Coaching Benefits: Confidence, Communication, and Performance.


Medical Disclaimer: The information on this site is not intended or implied to be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of a qualified medical professional with any health questions you may have. Do not begin a new medical regimen, or ignore the advice of a medical professional, as a result of information contained within this website.

94 views0 comments

Comments


Commenting has been turned off.
bottom of page